Contact Us

We'd Love to Hear From You

Whether you have a question about a piece, need help with your order, or want to learn more about the story behind DaoChant, our Customer Care Team is here to help. Reach out and we'll get back to you within 1-2 business days.

Our Details

DaoChant is operated by: Shenzhen Qianyan Trading Co., Ltd.

Prepared and shipped from: Our artisan workshop in China

Address: Building E, Unit 601, Songmao Baijingwan Mansion, Xixiang Street, Bao'an District, Shenzhen, Guangdong 518100, China

Email: hello@daochant.com

Customer Care: DaoChant Customer Care Team

Response Time: 1-2 business days

Frequently Asked Questions

Where do you ship to?
We currently support delivery to the United States and Hong Kong. Additional supported destinations may be added later where tracked delivery is available.

Can I track my order?
Yes. Once your order is dispatched, you'll receive a tracking number by email.

Are your pieces handcrafted?
Every DaoChant piece is individually hand-finished by our artisans. Subtle variations in texture and patina are part of the handcrafted character.

What is your return policy?
Returns accepted within 14 days of delivery. Return instructions and return address will be provided by customer support after approval. Return shipping is buyer-paid unless the item arrives damaged or incorrect.