Shipping policy

Processing & Handling Time

Each piece in our collection is individually hand-finished by our artisans. Because of this, and because some items may be in the process of restocking, please allow 7-10 business days for your order to be prepared and dispatched.

Shipping Origin

All orders are shipped from China via 4PX international tracked logistics.

Shipping Destinations

We currently support delivery to the United States, Canada, Australia, Singapore, and Hong Kong.

We do not currently ship to the European Union or remote / carrier-restricted regions. Additional regions may be added later as our logistics coverage expands.

Shipping Fees

Shipping fees are charged in USD and match the rates shown at checkout:

United States, Canada, Australia, and Singapore: Free tracked shipping on orders of $50 USD or more. Orders under $50 USD are charged a flat $20 USD shipping fee.
Hong Kong: Free tracked shipping on orders of $200 USD or more. Orders under $200 USD are charged a flat $50 USD shipping fee.

The applicable shipping cost is displayed at checkout before payment.

Estimated Delivery Times

Estimated delivery times include both order preparation and carrier transit:

United States, Canada, and Australia: 7-10 business days handling plus 10-20 business days transit; 17-30 business days total.
Singapore: 7-10 business days handling plus 7-15 business days transit; 14-25 business days total.
Hong Kong: 7-10 business days handling plus 5-8 business days transit; 12-18 business days total.

Delivery times are estimates and may vary due to carrier schedules, customs processing, public holidays, weather, or other circumstances beyond our control.

Duties & Taxes

For supported destinations, we ship under a DDP-style shipping arrangement where available, meaning customs duties and import taxes are handled by DaoChant and included in the product price or shipping arrangement.

You should not be asked to pay standard import duties again upon delivery. However, in rare cases, local sales taxes, administrative fees, or destination-specific charges imposed by local authorities may apply and would be the responsibility of the buyer.